Why are donations important?
Donations are needed to keep up with the high server costs (hosts, panel, advertisement, ...).
By donating, you offer the highest support possible to our network.
What do I do if I don't receive my purchase?
A purchase can take up to 15 minutes to process, and for you to receive. You must be online the server as well. If you don't receive your purchase within 12 hours, create a support ticket then about your issues.
If we notice any type of fraud payments and have evidence of this we will take immediate action to solve the fraud payment. If a payment is made by someone else on your account, or without notice of you punishments could occur due to our refund policy but this all depends on the situation. If a payment is held back and has never gone through then the transaction will be to the best of our ability stopped and returned by PayPal themselves.
The packages that you purchase here are intangible goods. We have a strict no refund policy. As you can not replace the items and or time taken to assign you your rank and or items, no refunds will be granted. You must be 18+ to donate. If you are under the 18, ask your parents first!
Attempts to bypass our refund policy via filing an un-authorized dispute with PayPal and or with your credit card company will result in a permanent removal of you from the server. It also could cause a police investigation regarding the charge-back.
Charge-backing will lead into a permanent ban from our whole Network!
Your information, whether it has been shared publicly or privately previously, will not be sold, exchanged or given to any other company for any personal/commercial reason whatsoever, without your direct consent from the user responsible for the purchases of the item(s). The information provided will only be used for processing the payment, issues and revolving the purchased packages and/or delivery of purchased
Payments are handled by PayPal
& Mollie (Paysafecard, Bitcoins, iDEAL, Bancontact, SOFORT Banking, EPS, Giropay, KBC/CBC-Belfius Direct Net & ING Home’Pay).
If you have any payment questions or problems, please create a support ticket here!
IMPORTANT: Note that we are not affiliated with Mojang AB in any way. If you need support, please contact our support service.
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